0845 8620140

Terms and conditions

1. General Terms and conditions 

 

1. All prices are in Pounds Sterling. We reserve the right to change any advertised price before you place an order.

2. All products and services are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled you will be notified and given a full refund.

3. You become a Client when we agree that you are a Client. So you become a Client only when:

a. you have sent a completed instruction to us through our web site, (or other means, as agreed) and arranged payment for the Distance Learning Package(s) you have ordered and  

b. we have responded in a manner indicating acceptance, for example by email or by providing or starting to provide the advice or information or materials you have requested.

You cease to be a Client when we have provided the service for which you have paid, or are removed from a programme as a result of breaching your academic responsibilities detailed in Academic Terms and Conditions.

4. Physical orders are normally fulfilled within 7 working days for the UK and within 14 days for all other orders following receipt of cleared funds. You will be advised of any delay or if the course or materials are not available.

Payments can be made:

 

  • by credit or debit cards
  • by cheque or BACs on receipt of an invoice
  • by using your PayPal or bank transfer Account

     

5. Payment will be debited from your account before the despatch of your purchase. We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering your course from our site.

Electronic transactions are handled through the secure servers at PayPal, bank transfer, SagePay, PremiumWebCart, or RomanCart. Please visit their sites if you require further information on how our electronic transfers are secured and encrypted.

6. All prices exclude local taxes that may be chargeable at the point of entry. You will be responsible for these.

7. Tutor support and assignment assessment for distance learning courses may be provided by post, phone, email or other electronic means and will be provided for a maximum of one year from the date of your accepted enrolment (or other shorter period as determined by individual course). Further support can be provided at additional cost to be agreed.

8. Acceptance on to a programme of study is not a guarantee of successful achievement.

9. In the unlikely event that your course materials are lost or damaged in transit please contact us:

Telephone: 0845 8620140

Blueprint Education and Training Services Limited

186 Kempshott Lane

Basingstoke

RG22 5LB

 

Email:sales@managers.gb.com

 

2. Returns and refunds policy

 1. Distance Learning Courses – Paper based materials

According to the *Distance Selling Regulations 2000, you have a cooling off period of seven working days from receipt of goods (see below for full details). This period allows an unconditional right to cancel. You will be required to make such a request in writing to Blueprint Education and Training Services Limited.

Separately from this right to cancel if you have paid in full for your Distance Learning Qualification Course, and you are not fully satisfied, you may cancel any time during the first 30 days from the date of this agreement. In this instance, we will provide you with a full refund, less the cost of any materials sent to you, and any fees paid on your behalf such as CMI registration costs. **This does not affect your statutory rights.

Refunds for any other reasons are solely at our discretion. Refunds will not be made where there is any breach of academic responsibilities on the part of the student.

Please contact our advice team on 0845 8620140 or enquiries@managers.gb.com if you have any further questions.

2. Distance Learning Course – online versions

According to the *Distance Selling Regulations 2000, you have a cooling off period of seven working days from receipt of goods (see below for full details). This period allows an unconditional right to cancel. You will be required to make such a request in writing to Blueprint Education and Training Services Limited.

These courses are provided by electronic means and the service starts immediately. Delivery is therefore deemed to have occurred as soon as you have been granted access to the online learning portal. If you wish to exercise your right under these regulations you should make no attempt to download any learning material or use the services of a tutor as doing so is to consume the service.

Separately from this right to cancel if you have paid in full for your Distance Learning Qualification Course, and you are not fully satisfied, you may cancel any time during the first 30 days from the date of this agreement. In this instance, we will provide you with a full refund, less incurred costs and any fees paid on your behalf such as CMI registration costs. **This does not affect your statutory rights.

Refunds for any other reasons are solely at our discretion. Refunds will not be made where there is any breach of academic responsibilities on the part of the student.

Please contact our advice team on 0845 8620140 or enquiries@managers.gb.com if you have any further questions.

 

 

3. Printed Study Materials and books orders

 

We will give you a full refund on cancellation if:

  • you contact us within 7 days of receiving your materials,
  • you return the materials to us at your expense
  • we receive them back in a re-saleable condition
  • with the original despatch note and any security tag attached.

Please contact our advice team on 0845 8620140 or enquiries@managers.gb.com if you have any further questions

 

 

3. Electronic and downloadable product

 

Due to the electronic and/or personalised nature of these products no right of cancellation or refund exists under Regulation 13 of the Consumer Protection (Distance Selling) Regulations 2000 once a product has been purchased and downloaded by you.

 

NOTHING IN THE ABOVE GUARANTEE AFFECTS YOUR LEGAL RIGHTS

 

Your Statutory Rights – Cooling-off Period

 

By law, you have the right to withdraw from your purchase of an item within seven working days of the day after the date the item is delivered to you. We regret that we also cannot accept cancellations of contracts for the purchase of any items where the item has been unsealed, or for goods supplied by electronic download where the download has been completed.

 

To cancel your purchase under this cooling-off period, please contact us, details are on our contact us page, giving the reason for the return as “contract cancellation”. Please package the relevant item securely and send it to us so that we receive it within seven working days of the day after the date that the item was delivered to you.

 

Registered office: 186 Kempshott LaneRG22 5LB | Registered UK:4959425

*Rights under Distance Selling do not apply to business-to business commercial transactions.

** Consumer protection legislation does not apply to business-to business commercial contracts

UK Law applies

 

 

3. Instalment options

 

Some distance learning course fees can be paid by instalments.

 

When you pay by instalments, you are committing to your whole course and to paying the entire course fees. You will make your first payment on enrolment. You will then make your remaining payments on a rolling basis, every 30 days from the date of initial enrolment.

 

The number of instalments will vary depending on the course; this is identified on course information at the time of enrolment.

 

Because we are not in the business of offering a “traditional bank loan type facility”, nor do we use third party credit organisations, we only offer this service to individuals who are paying their own tuition fees and who are able to pay their instalments by credit or debit card or through an automated subscription service such as PayPal or Money Bookers.
You should make sure that you act responsibly, and review your financial circumstances and satisfy yourself that you can afford to commit to paying your selected courses fees without causing a financial burden to yourself or your dependants.

 

It is important to note that:

 

a. Course fees are payable irrespective of your progress on your course. If you decide to leave your course before completing (or are removed for breaching academic terms and conditions) you will still be expected to pay your course fees in full.

b. If you do not pay your instalments your course may be cancelled.

c. We always take enforcement action to recover unpaid tuition fees.

 

d. We do not issue your qualification certificate until your course fees are paid in full.