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CMI Level 3 First Line Management

The Level 3 qualifications in First Line Management are designed for supervisors and first line managers who wish to build on and develop their existing management skills and knowledge.

The qualifications are also suitable for both newly appointed or aspiring managers due to the ability to create a highly tailored programme built from a wide variety of available units.

Three management qualifications are available at this level, an Award, Certificate and Diploma. Each one has a different number of units to be studied. The difference between the three management qualification options is the number of units you study and pass. Each unit is given a “credit value”, and for each qualification there is a minimum number of “credits” to achieve. So you can choose the size of management qualification that is just right for you. Later you can add more units and “upgrade” your qualification until you obtain the Diploma. The number of credits for each first line management course are:

Award = 1 unit (6 Credits)

Certificate = 2/3 units (13 credits)

Diploma = 6/7 units (37 credits)

Apart from the Diploma option where certain units are mandatory, it is possible to have a free choice over the units you wish to study. Click on the links below to explore each qualification in more detail and to access pricing and enrolment pages.

CMI Award Level 3 First Line Management

This course is suitable for team leaders, supervisors and first line managers. It leads to the Award in First Line Management certified by the Chartered Management Institute. Achieving this qualification will not only boost performance but also enhance your career prospects.

This award is based on achieving one unit from the Level 3 First Line Management range of units.

You can select from the full range of level 3 First Line Management units.

We recommend that new or aspiring managers choose unit 3017.

 

 

The units available for the Level 3 First Line Management qualification range are:

3001V1 Personal development as a first line manager

Content includes: planning and managing the work, creating effective working relationships, understanding how to develop great management skills. Credit:6

3002V1 Resource planning

Content includes: identifying resource requirements, creating resource plans, monitoring and reviewing resource usage and responding to changes. Credit: 6

3003V1 Meeting stakeholder needs

Content includes: identifying stakeholders and their needs, continuous improvement, making a case for change, and understanding how to gain commitment to changes. Credit: 6

3004V1 Managing and communicating information

Content includes: data and information collection and analysis, trend analysis, making and presenting conclusions. Credit: 6

3005V1 Developing individuals and teams

Content includes: setting and managing objectives, performance reviews, identifying development opportunities for teams and individuals. Credit: 6

3006V1 Recruitment and selection

Content includes: identifying staffing level requirements, understanding effective recruitment processes and making good selection decisions. Credit: 6

3007V1 Maintaining quality standards

Content includes: key quality concepts, identifying, measuring and reviewing quality standards and team outputs. Credit: 6

3008V1 Improving team performance

Content includes: how to be proactive about performance, identifying and responding to performance issues, understanding the role of grievance and disciplinary processes. Credit: 7

3009V1 Management communication

Content includes: understanding what makes communication effective, organising team communications and briefings, report writing. Credit: 6

3010V1 Being a leader

Content includes: leadership training including understanding different types of leadership styles and when to use them, developing leadership skills for impact. Credit: 6

3017V1 Introduction to First Line Management (This unit is aimed at new and aspiring managers who wish to undertake an Award or Certificate.)

Content includes: the roles and responsibilities of a first lIne managers, planning the work of the team, and managing effective working relationships. Credit: 6

In order to achieve the Award in First Line Management participants must successfully complete a written work-based assignment of around 2000 words.

You will be allocated a tutor who will be your personal guide, mentor and coach. They will be an expert in their field and distance learning. You can be confident that their support and help will give you every opportunity to be successful. Your personal tutor will also assess the work you have to submit for your qualification. They will provide you with full written feedback.

Fees are fully inclusive and cover:

  • registration with the CMI for the qualification
  • membership of the CMI
  • 24/7 acces to our online learning portal www.i-cademy.org
  • all study materials
  • additional resources to help you maximise your study time and help you with assignments
  • unlimited, pro-active support from your own experienced personal tutor for three months

 

For latest prices and enrolment information please go to the Enrolment Centre

CMI Certificate Level 3 First Line Management

This management course is suitable for team leaders, supervisors and first line managers. It leads to the Certificate in First Line Management certified by the Chartered Management Institute. Achieving this qualification will boost your personal performance and enhance your career prospects.

The Certificate will provider broader development and can be obtained by completing two units. You have a free choice of from the list of units but they must total 13 Credits.

You can select from the full range of level 3 First Line Management units.

We recommend that new or aspiring managers choose unit 3017 plus one other unit

 

 

 

 

The units available for the Level 3 First Line Management qualification range are:

3001V1 Personal development as a first line manager

Content includes: planning and managing the work, creating effective working relationships, understanding how to develop great management skills. Credit:6

3002V1 Resource planning

Content includes: identifying resource requirements, creating resource plans, monitoring and reviewing resource usage and responding to changes. Credit: 6

3003V1 Meeting stakeholder needs

Content includes: identifying stakeholders and their needs, continuous improvement, making a case for change, and understanding how to gain commitment to changes. Credit: 6

3004V1 Managing and communicating information

Content includes: data and information collection and analysis, trend analysis, making and presenting conclusions. Credit: 6

3005V1 Developing individuals and teams

Content includes: setting and managing objectives, performance reviews, identifying development opportunities for teams and individuals. Credit: 6

3006V1 Recruitment and selection

Content includes: identifying staffing level requirements, understanding effective recruitment processes and making good selection decisions. Credit: 6

3007V1 Maintaining quality standards

Content includes: key quality concepts, identifying, measuring and reviewing quality standards and team outputs. Credit: 6

3008V1 Improving team performance

Content includes: how to be proactive about performance, identifying and responding to performance issues, understanding the role of grievance and disciplinary processes. Credit: 7

3009V1 Management communication

Content includes: understanding what makes communication effective, organising team communications and briefings, report writing. Credit: 6

3010V1 Being a leader

Content includes: leadership training including understanding different types of leadership styles and when to use them, developing leadership skills for impact. Credit: 6

3017V1 Introduction to First Line Management (This unit is aimed at new and aspiring managers who wish to undertake an Award or Certificate.)

Content includes: the roles and responsibilities of a first lIne managers, planning the work of the team, and managing effective working relationships. Credit: 6

In order to achieve the Certificate in First Line Management participants must successfully complete a written work-based assignment of around 2000 words for each unit studied.

 

 

 

You will be allocated a tutor who will be your personal guide, mentor and coach. They will be an expert in their field and distance learning. You can be confident that their support and help will give you every opportunity to be successful. Your personal tutor will also assess the work you have to submit for your qualification. They will provide you with full written feedback.

Fees are fully inclusive and cover:

  • registration with the CMI for the qualification
  • membership of the CMI
  • 24/7 acces to our online learning portal www.i-cademy.org
  • all study materials
  • additional resources to help you maximise your study time and help you with assignments
  • unlimited, pro-active support from your own experienced personal tutor for four months

 

 

For latest prices and enrolment information please go to the Enrolment Centre

CMI Diploma Level 3 First Line Management

This desirable management qualification consists of seven units of learning, five of which are mandatory core units. The remaining two units are a free choice to suit your own job role. Core

unit topics include:

  • planning and managing the work,
  • creating effective working relationships
  • developing great management skills
  • identifying resource requirements, creating and monitoring resource plans,
  • identifying stakeholders and their needs
  • continuous improvement
  • understanding change
  • managing and communicating information
  • developing individuals and teams
  • managing performance reviews

Core units: 3001, 3002, 3003, 3004, 3005

Option units: Free choice from remaining units – 2 required

 

 

The units available for the Level 3 First Line Management qualification range are:

GROUP A – core units

3001V1 Personal development as a first line manager

Content includes: planning and managing the work, creating effective working relationships, understanding how to develop great management skills. Credit:6

3002V1 Resource planning

Content includes: identifying resource requirements, creating resource plans, monitoring and reviewing resource usage and responding to changes. Credit: 6

3003V1 Meeting stakeholder needs

Content includes: identifying stakeholders and their needs, continuous improvement, making a case for change, and understanding how to gain commitment to changes. Credit: 6

3004V1 Managing and communicating information

Content includes: data and information collection and analysis, trend analysis, making and presenting conclusions. Credit: 6

3005V1 Developing individuals and teams

Content includes: setting and managing objectives, performance reviews, identifying development opportunities for teams and individuals. Credit: 6

 

GROUP B -optional units

3006V1 Recruitment and selection

Content includes: identifying staffing level requirements, understanding effective recruitment processes and making good selection decisions. Credit: 6

3007V1 Maintaining quality standards

Content includes: key quality concepts, identifying, measuring and reviewing quality standards and team outputs. Credit: 6

3008V1 Improving team performance

Content includes: how to be proactive about performance, identifying and responding to performance issues, understanding the role of grievance and disciplinary processes. Credit: 7

3009V1 Management communication

Content includes: understanding what makes communication effective, organising team communications and briefings, report writing. Credit: 6

3010V1 Being a leader

Content includes: leadership training including understanding different types of leadership styles and when to use them, developing leadership skills for impact. Credit: 6

3017V1 Introduction to First Line Management (This unit is aimed at new and aspiring managers who wish to undertake an Award or Certificate.)

Content includes: the roles and responsibilities of a first lIne managers, planning the work of the team, and managing effective working relationships. Credit: 6

In order to achieve the Diploma in First Line Management participants must successfully complete a written work-based assignment of around 2000 words for each unit studied.

 

 

You will be allocated a tutor who will be your personal guide, mentor and coach. They will be an expert in their field and distance learning. You can be confident that their support and help will give you every opportunity to be successful. Your personal tutor will also assess the work you have to submit for your qualification. They will provide you with full written feedback.

Fees are fully inclusive and cover:

  • registration with the CMI for the qualification
  • membership of the CMI
  • 24/7 acces to our online learning portal www.i-cademy.org
  • all study materials
  • additional resources to help you maximise your study time and help you with assignments
  • unlimited, pro-active support from your own experienced personal tutor for four months

 

For latest prices and enrolment information please go to the Enrolment Centre

Ask us your questions

7 + 12 =

Before I started this course I believed that I was a very competent manager with ample experience to carry out effectively and efficiently the managerial roles that I have held.

During the time of undertaking this course and completing the assignments I have learned a lot about my management style and my approach as a manager to many situations.

This course has allowed me to take a step back from being a manager on a day to day basis and going through the motion and really analyse why as a manger I do the things I do and also the manner in which I do them.

I have learned to be even more flexible and open as a manager and to be even more adaptable in my management style.

Upon completing the course I feel that moving forward in any management role that I will be able to fulfil my management duties to the highest level with in depth knowledge of my requirements.

Alvina Nisbett

Supervisor, Level 3 Diploma First Line Management